Q.1 Is service genie free ?
Ans. Yes, absolutely! it is free for customers you only pay for the service you avail from the service providers.
Q.2 Is my device supported ?
Ans. Service genie is supported on most Android and I phone Smartphone’s.
Q.3 How can I trust this service ?
Ans . service genie providers services only from trusted service partners. The selection procedure for service partners assures quality and aims to set a benchmark in the service industry .Service genie does not assign a random service provider to you instead it connects you to a trusted service partner . Your privacy is important to us, hence we carefully pick our service providers to provide the best services to you and aid you enjoy the best experience.
Q.4 when and how do I make the payment?
Ans. The choice is yours; either you pay online or pay by cash before or after availing service.
Q.5 Can I pay by wallet?
Ans. We don’t like to force users to use our own wallet, freedom to pay using the popular wallet or cash.
Q.6 how is the cost for my service calculated? What is transparent pricing?
Ans. Before you book any service, service genie offers you options to estimate the service by rate card or per min. For certain service price is suggested after the service visit based on which a final amount calculated you may do this on the app/website or our customer care personnel would assist you with this.
Q.7 Can I pay after completion of service via online ?
Ans. Indeed, you may pay online after getting your services. At service genie we are built on trust , so you truly are the boss . pay when you choose before or after the service ! Try service genie today.
Q.8 How is my information used by service genie ?
Ans. We are motivated to deliver the best for ours customers which starts by making your information confidential and privileged, we do not share your information with unsolicited callers.
Q.9 Do you work on weekends and holidays ?
Ans. If a special request is made, our customer care shall try to accommodate the service according to your preferred schedule.