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Customers can rescheduled or cancel the service the request any time online through service genie mobile app in my orders section. If service request is cancelled or rescheduled before the cancellation time limit, then the cancellation charge will not be applicable. If service request is cancelled or rescheduled after the cancellation time limit, then the cancellation charge will be applicable. If the service provider is running late by 90 minutes and customer wants to cancel the service request then the cancellation charges will not be applicable. Service Genie reserves the right to cancel any service request at any point of time and will not liable to anyone for the same. In case the service request is cancelled by service genie, then the customer is not liable to pay cancellation charges.

Service Visit
/cancellation charge
Cancellation Time limit
(before the scheduled service time)
AC SERVICE 99 RUPEES 2 hours
ELECTRICAL SERVICE 99 RUPEES 2 hours
PLUMBING SERVICE 99 RUPEES 2 hours
CARPENTRY SERVICE 99 RUPEES 4 hours
PAINTING SERVICE 99 RUPEES 24 hours
R.O SERVICE 99 RUPEES 4 hours
MASON SERVICE 99 RUPEES 24 hours
CHIMNEY SERVICE 99 RUPEES 4 hours
CCTV 99 RUPEES 4 hours
LAPTOP & DESKTOP SERVICE 99 RUPEES 12 hours
MOBILE REPAIR 99 RUPEES 2 hours
REFRIFERATOR 99 RUPEES 2 hours
MICROPHONE 99 RUPEES
2 hours
WASHING MACHINE 99 RUPEES 2 hours